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I.
COVERAGE MAP
H2O Wireless
UNLIMITED customers have access to nationwide GSM coverage
under the agreement between H2O Wireless UNLIMITED and
its underlying carrier. Plan Terms Applicable to H2O Wireless
UNLIMITED. Please review the coverage map, which shows
a general representation of wireless coverage. The
areas shown are proximate. This map may include areas served
by unaffiliated carriers and may depict their licensed
area rather than an approximation of their coverage. Actual
coverage may vary and depends on system availability and
system capacity, system repairs and modifications, customer’s
equipment, terrain, signal strength, weather and other
conditions. LOCUS does not guarantee coverage or
network availability. Charges will be based on the location
of the site receiving and transmitting the call, not your
location. Rates apply to calls made within the H2O Wireless
UNLIMITED Coverage Area. Your phone's display does not
indicate the rate you will be charged.
II. CHARGES
Directory assistance, International Calling,
Call Forwarding, 3-way Calling and Roaming are NOT available
for H2O Wireless UNLIMITED plan. H2O Wireless UNLIMITED
does not charge a daily access fee with this service. Airtime
expiration is 30 days from date loaded onto your phone.
To ensure uninterrupted service, you are required to recharge
your account every 30 days. Your account will be canceled
if the balance remains at $0 for 10 consecutive days or
more. Nationwide long distance included within the 50 states,
Puerto Rico and U.S. Virgin Islands. Transferring from
any other H2O Wireless Service rate plan to H2O Wireless
UNLIMITED or from H2O Wireless UNLIMITED to any other
H2O Wireless Service rate plan is currently NOT permitted.
Rates are subject to change.
III. FREE CALLS
611 automated customer service and 911 emergency
calls are free calls on the H2O Wireless UNLIMITED network.
611 may not work in all areas. You can also reach customer
service by dialing 1-888-605-4487. Voicemail Retrieval
is free when accessed from your H2O Wireless UNLIMITED
mobile phone. Caller ID: Your wireless number may be displayed
on outbound calls to other wireless and landline phones
with Caller ID capability. Contact customer service for
information on blocking the display of your name and number.
IV. UNLIMITED
USAGE
You agree that the H2O Unlimited Service is to be used
for voice and SMS messaging only between two individuals.
You agree that the Service is not to be used for any type
of monitoring service, data transmission, transmission
of recorded material or broadcasts, call forwarding, conference
calling or other use that does not consist of uninterrupted
live voice or SMS messaging between two individuals. LOCUS
may terminate or suspend Service or change your plan to
one that does not offer unlimited Service if Locus determines
that you are using the unlimited Service offer in an unauthorized
manner as described in this section. LOCUS will make best
efforts to give prior notice before taking any above action
and you may terminate the unlimited Service.
a. UNLIMITED Voice Services. UNLIMITED
DOES NOT MEAN UNREASONABLE USE. UNLIMITED voice services
are provided solely for live dialog between two individuals.
UNLIMITED voice services may not be used for conference
calling, 3-way calling, call forwarding, monitoring services,
data transmissions, transmission of broadcasts, transmission
of recorded material, or other connections that do not
consist of uninterrupted live dialog between two individuals.
If LOCUS finds that you are using an UNLIMITED voice service
offering for anything other than live dialog between two
individuals, LOCUS may at its option terminate your service
or change your plan to one with no UNLIMITED usage components.
LOCUS will provide notice that it intends to take any of
the above actions, and you may terminate the Agreement.
b. UNLIMITED Text Services. UNLIMITED DOES
NOT MEAN UNREASONABLE USE. UNLIMITED text services are provided
solely for live messaging purposes between two individuals.
UNLIMITED text services may not be used for Premium SMS which
utilizes short codes, SMS chat programs, monitoring services,
data transmissions, or other connections that do not consist
of uninterrupted live messaging purposes between two individuals.
If LOCUS finds that you are using an UNLIMITED text service
offering for anything other than live messaging purposes
between two individuals, LOCUS may at its option terminate
your service or change your plan to one with no UNLIMITED
usage components. LOCUS will provide notice that it intends
to take any of the above actions, and you may terminate the
service with LOCUS. Text
messages are limited to 160 characters per message. Premium
text messages are NOT permitted under UNLIMITED Text Services.
Picture/video messages are currently NOT available for H2O
Wireless subscribers. H2O Wireless UNLIMITED currently supports
international text messaging. LOCUS does not guarantee delivery
of messages and reserves the right to change this offer as
needed without notification. Text messages, including downloaded
content, not delivered within 7 days will be deleted. LOCUS
reserves the right to change this delivery period as needed
without notification. You are charged for each part of
messages that are delivered to you in multiple parts. When
a single message is sent to multiple recipients, the sender
is charged for one message for each recipient and each
recipient is charged for the message received.
V. MISCELLANEOUS
Not all plans or Services are available for
purchase or use in all sales channels, in all areas or with
all devices. LOCUS is not responsible for loss or disclosure
of any sensitive information you transmit. LOCUS' wireless
services are not equivalent to landline Internet. LOCUS is
not responsible for nonproprietary services or their effects
on devices. LOCUS RESERVES THE RIGHT TO TERMINATE YOUR SERVICES
WITH OR WITHOUT CAUSE, INCLUDING WITHOUT LIMITATION, UPON
EXPIRATION OR TERMINATION OF YOUR WIRELESS SERVICE. You may
receive unsolicited messages from third parties as a result
of visiting Internet sites, and a per-message charge may
apply whether the message is read or unread, solicited or
unsolicited.
VI. TAXES AND OTHER FEES
In many jurisdictions, certain recurring
fees or taxes will be debited from your account balance as
allowed by law. Other taxes, surcharges and fees apply on
top of refill denominations.
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